Customer identity and access management (CIAM)


Remove barriers, enable a smooth & frictionless user-experience, enhance security and reduce organisational risk.

What is CIAM?


Customer Identity and Access Management, better known as CIAM, is a foundational technology that enables organisations to deliver secure, seamless digital experiences.

CIAM improves the omni-channel experience for the customer by combining siloed back end systems (such as Authentication, User Management and Multi-Factor Authentication or MFA) into one comprehensive solution – giving your customers access to every service they need in a click, while significantly upgrading organisational risk related to security.

What are the risks of not utilising CIAM?


Customer data loss. Revenue loss. Privacy breaches. Is your business at risk? With more Kiwis than ever falling foul to cyberattacks, it’s critical your organisation is prepared. Watch to find out the risks and how CIAM could protect your brand from financial and reputational damage.

The benefits of CIAM


Whether you’re concerned about damage to your brand from customers being victims of a cyber-attack, or the loss of revenue due to less than ideal user experiences, there are plenty of benefits of a CIAM solution. Find out how it could benefit your organisation and mitigate risk.

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Buy vs. build - what’s right for your organisation?


So you’ve established that your organisation needs a CIAM solution – but what next? Do you get your internal development team to build one internally, or do you opt for a proven solution to leverage? There’s pros and cons to both solutions – so find out what’s right for your business.

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Our solution partners


ClearPoint are proud to be official partners with Okta and ForgeRock - trusted CIAM solution providers. We’ll work with you to understand your needs and implement the right solution for your organisation. Clearpoint can provide the service to implement & integrate the right solution as well as provide subscription licenses that work for you.

We provide a best-in-class CIAM capability as part of the applications we build or manage with Okta; one the world’s most secure and reliable identity platforms. Using Okta, ClearPoint can support your customer-facing initiatives to ensure you have secure, reliable and flexible ways for your customer to access applications. Leverage API Access Management, Adaptive Multi-Factor Authentication, User Management and more with Okta. 

Digital banking customers expect predictive, frictionless service that fits their lifestyle. ClearPoint can help your organisation create a single view of your banking customers across lines of business and channels with ForgeRock. Through ForgeRock, you’ll unlock the power of open banking to leverage financial APIs, customer consent and identity best practice to drive value-add revenue and stay ahead of the competition.

Ready to discover how a CIAM solution could benefit you?Book a discovery call with our team today.


Why ClearPoint


We combine the right platforms, with the best design and engineering expertise, to deliver innovative digital solutions.

We are the leaders in DevOps and Continuous Delivery in NZ, having implemented some of the most complex DevOps transformations.

We increase the velocity within your teams through our individual talent, hybrid and ClearPoint teams that will increase your capability, when you need it.

Exceptional technical leadership that you can draw upon to innovate and deliver faster and safer.