Consulting and
Digital Services

Whether your business is embarking on digital transformation or needs to optimise the way it operates, ClearPoint offers a range of Digital Advisory services that help drive positive business outcomes. Our team provides practical, actionable and cost effective recommendations, based on a deep understanding of your technology landscape.

Our highly-skilled consultants can support you with technology-related initiatives such as Cloud Migration & Optimisation, vCTO, Enterprise and solution architecture, everaging the latest AI and machine learning techniques to help you make informed decisions towards planning, funding, resources and capacity.

We view AI not just as a technology, but as a strategic enabler for your business. Our digital advisory services help you understand the transformative potential of AI and develop a roadmap for leveraging AI to achieve your strategic objectives. We work with you to identify high-impact use cases, assess organisational readiness, and develop the necessary capabilities to succeed with AI in the long term.

Our cross-functional teams work with you to provide specialist design and technology capability, bridging the gap between deep user research and technical expertise. Understand processes within your business and envision future opportunities for optimisation.

Business optimisation helps organisations rethink their current processes and reshape them to accomplish efficiency, in both performance and cost. At ClearPoint, we work with you to provide a clear, simplified view of cross-functional business processes that enables you to deliver well-designed, delivered and monitored solutions. This increased transparency equips you to adapt more easily to changes such as market demands or new regulations.

We harness the power of generative AI to streamline and optimise your business processes. By applying AI techniques such as machine learning, natural language processing, and intelligent automation, we help you identify inefficiencies, eliminate bottlenecks, and automate repetitive tasks. Our AI-assisted process optimization services enable you to reduce costs, improve productivity, and deliver better customer experiences.

Our team of Business Analysts, Product Owners, Agile Coaches, and Project & Delivery Management will support the growth and performance of your business. They will work alongside AI-powered tools to streamline processes, optimise resource allocation, and provide predictive insights.

ClearPoint can provide guidance and strategy development to improve agile and organisational maturity and provide lasting business value whilst ensuring the smooth execution of your projects by keeping them on schedule and within budget. By leveraging AI-assisted project management, we can help you achieve greater efficiency, adaptability, and success in your digital initiatives.

At ClearPoint, we recognise that Customer Relationship Management (CRM) is more than just technology –  it’s an actionable strategy that propels your business forward. Critical to successful customer engagement, a comprehensive CRM strategy enables you to gain deeper customer insights, make data-informed decisions, and streamline service and marketing efforts, so you can deliver relevant and responsive experiences that drive sustainable growth. 

Unlock the full potential of your customer engagement capabilities by optimising the connection between your people, data, processes, and technology. Our experienced team can help you define and execute a comprehensive CRM strategy that ensures you make the most of your investments and opportunities for growth in a way that is relevant, connected, and scalable.

Whether you’re already on your CRM journey or you’re just getting started, we can help you chart a path forward that is relevant, pragmatic and achievable so you can deliver measurable outcomes early and in a sustainable way.

We believe that effective architecture is the cornerstone of successful digital transformation. Our seasoned architects illuminate the path forward, clarifying crucial aspects like strategic investments, optimal choices, and technology risks. We delve deep into your organisation's IT lifecycle, from strategic planning to operational optimisation, ensuring seamless alignment with your business goals.

Enterprise Architecture is a holistic approach encompassing planning, design, and implementation of your IT infrastructure and applications. Our architects are active practitioners deeply immersed in your projects. By integrating seamlessly into your teams, we bridge the gap between legacy systems and cutting-edge technologies, providing actionable strategies.

Through business architecture techniques, we assess your business drivers, prioritize changes, and drive portfolio management, ensuring the value of enterprise architecture extends far beyond individual projects.

Aligning technology with your business objectives you will gain clarity, enhance efficiency, reduce costs, bolster security and compliance, and accelerate innovation, simplifying change.