Services

Artificial Intelligence

Transform your business with AI. Rethink the way you work, foster innovation and enhance your market offering

We help you to realise the potential of AI and streamline the potential to meet your unique business needs.

AI is at the forefront of digital innovation, enabling businesses to create smarter, more adaptive, and more engaging digital products and services. Our team of AI experts collaborates with you to identify opportunities for AI-driven innovation, whether it's through intelligent automation, predictive analytics, or conversational interfaces. We help you establish high-value AI initiatives to differentiate your offerings and stay ahead of the competition.

Our deep expertise and experience with AI technologies means we are the right partner to help you leverage the unlimited opportunities that Generative AI offers. By integrating AI into your products, development workflows and operations, we help you achieve greater efficiency and foster innovation. Whether it's automating routine tasks, extracting insights from data, or building game changing generative AI solutions using the power of LLMs.

Our approach focuses on the impact of change, building a culture of tangible exploration and leveraging the foundations of excellent software engineering practice. We find practical ways to leverage AI solutions into your business so you can add real value to your business. Our technology-agnostic approach means we will pair the right AI tools and models with your existing systems.
Responsible AI is crucial when working with AI or creating AI tools. We'll work with your people to set up a Responsible AI framework to guide team members in safe and responsible practices.

Areas of expertise

Unlock competitive advantages and drive business growth with a tailored AI strategy.

Navigating the complex landscape of AI adoption can be challenging, but with our expert guidance, you can confidently leverage AI to achieve your business goals. Our team will conduct a thorough AI readiness assessment and maturity evaluation to identify your current capabilities and areas for improvement. You'll receive a comprehensive AI roadmap aligned with your specific objectives and industry best practices, ensuring a strategic and tailored approach to AI implementation.

We provide guidance on AI governance, ethics, and responsible AI practices, helping you establish a framework for the safe and ethical use of AI within your organisation. By working closely with us, you'll be able to prioritise high-value AI use cases across various departments, focusing on initiatives that deliver the most significant impact and ROI. Additionally, we'll support your change management efforts and workforce upskilling initiatives, ensuring a smooth and successful adoption of AI technologies throughout your organisation.

Accelerate AI adoption and achieve measurable results with our proven enablement framework.

Adopting and leveraging AI within your organisation can be a daunting task, but our AI Enablement Framework provides a comprehensive approach to ensure your success. We'll guide you through the essential steps, starting with establishing a strong foundation and strategy. You'll secure leadership buy-in, gain a deep understanding of AI foundations, identify business objectives, and recognise opportunities to leverage AI effectively. Our team will assess your data readiness and help you make informed technology investments, ensuring you have the necessary infrastructure in place.

You'll benefit from our focus on training and upskilling your people, building a skilled team, selecting the right tools, and implementing ethical AI practices. By starting with a small pilot project and emphasising change management and cross-functional collaboration, you'll be able to demonstrate early successes and gain momentum. As you progress, we'll measure and optimise your AI initiatives, helping you scale and integrate them into your organisation's culture of innovation, driving long-term success and measurable results.

Enhance efficiency, automate processes, and make data-driven decisions with generative AI solutions.

Implementing best practice machine learning pipelines and AI infrastructure is crucial for creating scalable, production-ready solutions. By leveraging the latest advancements in generative AI techniques, you'll be able to create powerful applications that automate tasks, generate content, and enhance decision-making processes within your organisation. Our skilled engineers will work diligently to optimise your AI model performance, security, and reliability through rigorous testing and monitoring procedures.

You'll benefit from ongoing maintenance, updates, and support for your AI systems, ensuring their long-term success and adaptability to evolving business needs. Additionally, if you have legacy applications that need modernisation, our specialised AI-powered approach will bring your outdated systems up to speed with the latest AI technologies, enabling you to stay competitive and efficient in today's fast-paced business environment.

Elevate customer experiences and drive operational efficiency with intelligent conversational AI solutions.

Transform the way your organisation interacts with customers and stakeholders with AI-enhanced chatbots and virtual assistants. By implementing intelligent conversational AI solutions, you'll be able to handle a wide range of customer support and sales enquiries, providing instant and accurate responses 24/7. Integrating chatbots with your backend systems will enable seamless transactions and data access, allowing for a more efficient and streamlined customer experience. We work closely with your processes and environment to provide a more contextualised knowledge base for your chatbots and conversational AI to tap into. This ensures that the responses are specific to your domain, making them more relevant to your customers.

We support you in building conversational AI solutions that leverage natural language processing (NLP) and sentiment analysis techniques. This enables your chatbots to understand and respond to user queries in a more human-like manner, improving user engagement and satisfaction. By providing more relevant and contextualised responses, you can reduce the need to pass requests to human representatives and improve your First Contact Resolution (FCR) rate, a key metric in call centre performance. You can trust that the chatbots and virtual assistants we develop for you will be technologically advanced and aligned with your brand voice and communication style. By working closely with your subject matter experts, we'll train the AI models on your specific industry knowledge and customer preferences, resulting in a tailored and personalised conversational experience that sets you apart from the competition.

Complimentary AI Lunch and Learn

Are you curious about the transformative potential of AI but unsure where to start? Our team of experts is offering a complimentary Lunch and Learn workshop to help you understand how AI can revolutionise your organisation.

In this insightful 1-hour session, we will:

Provide a delicious lunch
Explain GenAI engineering concepts
Showcase real-world applications through Co-pilot demos
Discuss AI experimentation and its benefits
Introduce our AI enablement framework
Answer your questions and facilitate open discussions
Recent attendee NZ Funds found the workshop highly valuable, with the session demonstrating AI's potential within their organisation.

If you're interested in learning how AI can transform your organisation, we invite you to schedule your own complimentary Lunch and Learn workshop. Our experts will provide you with the knowledge and tools to embark on your AI journey with confidence.

*Register your interest and we will get in touch. Provision of this offer is entirely at the discretion of ClearPoint. We will be in touch to discuss your needs and what you hope to achieve from this session.

Your experienced Generative AI and LLM partner

We deliver your AI objectives holistically, combining technical prowess, collaborative partnership, and a commitment to quality and innovation. AI is advancing at such a rate that it has never been faster or easier to get your hands on the benefits AI has to offer.

Working closely with you, we can set up an AI proof of concept within days. We'll continue collaborating with you to develop and enhance the proof-of-concept in a continuous learning, development and measurement cycle. This ensures you have a working solution that meets your business needs. We offer practical ways to leverage the benefits of AI into your business so you can build innovative customer experiences and find new ways to run your business.

Customer success

Building Olive, Countdown’s conversational AI platform

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